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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naa Akakpo

Naa Akakpo

August 25, 2024

5  out of  5
rating by Naa Akakpo
"Your team is professional, caring and helpful. Sean came to the rescue when an issue came up with my policy. The team worked hard on my behalf. I really appreciate all of you guys in the office. Thank you."
We responded:
"Thank you so much!! I’m glad we could help you with your insurance!"
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Mailon F Redmond III

July 18, 2024

5  out of  5
rating by Mailon F Redmond III
"Excellent service excellent service so far very well pleased"
We responded:
"Mailon, thank you for sharing such great feedback with us! - Sean"
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Susan Hutchinson

May 31, 2024

5  out of  5
rating by Susan Hutchinson
"My experience with Sean O'Hagan of State Farm Insurance in Wilmington DE was awesome! His office handled our request quickly and with last minute changes needed for the apartment complex mistakes. Thanks for your help and smooth transaction."
We responded:
"Thank you so much Susan! I’m glad we could help you out!"
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Savalan Babapoor

April 10, 2024

5  out of  5
rating by Savalan Babapoor
"Sean was very helpful and did a great job finding the best insurance policy and answered all my questions. Very professional. Highly recommended."
We responded:
"Thank you Savalan. It is our pleasure!"
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Carl Morin

November 30, 2023

5  out of  5
rating by Carl Morin
"I've been with State Farm Insurancec for over 70 years. Their prices and service has been great!"
We responded:
"Thank you Carl, we appreciate you as a customer for all those years!"
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Jim Phillips

September 29, 2023

5  out of  5
rating by Jim Phillips
"Sean O'Hagen's office is well managed. They are responsive and easy to work with. Have had no issues with them. All rates in Delaware have gone up but my on line research says State Farm is definitely not the highest and in fact is the 3rd lowest. So, State Farm and Sean are good. Special props to Courtney Ross-Tafel who is very knowledgeable and quick to help with any questions."
We responded:
"Thank you Jim!! While we cannot control the rates in the office, we will always provide our customers with top notch customer service. Thank you again for your 5 star review and we appreciate you as a customer!"
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Jill Ehrlich

September 17, 2023

5  out of  5
rating by Jill Ehrlich
"Excellent local agent. I appreciate the time they took to guide me through a very confusing hit and run accident and translated insurance speak to a level I could understand."
We responded:
"Thank you for the 5 star review! Our office is happy to help customers navigate claims and answer all of your questions. - Sean "
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Bill Ritchie

September 13, 2023

5  out of  5
rating by Bill Ritchie
"Very responsive in following up on questions after an accident."
We responded:
"Thanks Bill! My office is happy to assist you however we can. "
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Deanna Niggli

July 19, 2023

5  out of  5
rating by Deanna Niggli
"Thank you Sean O’Hagan (State Farm)! You are prompt, efficient, and keep us properly insured and organized!"
We responded:
"Hi Deanna - thank you for the kind words! Appreciate you as a customer, and happy to help you with all of your insurance needs."
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Jerzeta Turner

July 19, 2023

5  out of  5
rating by Jerzeta Turner
"Courtney and Sean are the best. They always are very helpful with explaining changes with my policy and finding the best rates. You will not go wrong with these agents. Thank you for all your help always"
We responded:
"Hi Jerzeta - thank you for trusting us to be your local insurance agent. Always happy to help and answer any questions you have."
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Vyacheslav Zhurko

June 15, 2023

1  out of  5
rating by Vyacheslav Zhurko
"sean o,hagan State Farm insurance agent His office doing ???????????????????????? If you try to get insurance ,but if you change your mind you will be in deep ‘’’’’’’0’’’’’’’ I’m not recommending to go to that office"
We responded:
"Hi Vyacheslav - it looks like you and your wife both left 1 star reviews last night but didn't provide any detail as to what happened. From my notes, I see that we submitted your Auto applications on 3/15/23 with a start date of 4/1/23. On 4/6/23, she contacted my office and requested that the policies be canceled. That request was submitted to Underwriting and we flat canceled the policies back to 4/1/23 so that you wouldn't owe any money. On 4/11/23 your wife had received an automated email reminder to pay the upcoming bill, to which she replied to me that she already canceled the policies. I replied to her email within minutes of receiving her response, and confirmed that the request to cancel had already been submitted and it takes about a week for that cancellation to process. I had asked her why we were canceling the policies so soon after writing them, and she explained that she found cheaper prices somewhere else. I haven't had any contact with you or your wife since that email. Can you provide additional information as to why you're so upset that you both left a 1-star review months later? Thanks - Sean"
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Randy Bryan

June 12, 2023

5  out of  5
rating by Randy Bryan
"Just switched insurance carriers. Sean and his team were very helpful in getting me my new car/ home insurance. Plus, there local. Many thanks to them!!!!"
We responded:
"Thanks Randy! Appreciate you letting us help you with your car and home insurance!"
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Huchen Courouleau

May 19, 2023

5  out of  5
rating by Huchen Courouleau
"great help! very knowledge."
We responded:
"Thank you Huchen! Happy to help you with your insurance! "
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Jeremy Nembhard

May 18, 2023

5  out of  5
rating by Jeremy Nembhard
"Sean and his team have been very helpful I highly recommend."
We responded:
"Thanks for trusting our agency to help you with your insurance!"
Profile photo of Robert Peewee Stinson

Robert Peewee Stinson

May 16, 2023

5  out of  5
rating by Robert Peewee Stinson
"Sean is the best around. Top Notch! He always makes sure that him and his staff are readily available, and respond quickly to my comments or concerns. Highly recommend!"
We responded:
"Thanks for the kind words Rob! We love helping our customers and our goal is to be the best local insurance agency!"
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Shannon Wycliffe

May 15, 2023

5  out of  5
rating by Shannon Wycliffe
"So glad to have made the switch on our insurance from USAA to Sean with State Farm. Everyone is extremely professional and helpful."
We responded:
"Hi Shannon! Thank you for taking the time to leave us a review! My office prides itself on meeting the needs of our customers and providing you with insurance policies that adequately cover you."
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Squirrely

April 27, 2023

5  out of  5
rating by Squirrely
"Sean and his team are easy to work with and always quick to answer the phone. I definitely recommend using this office for your insurance needs if you are in the North Wilmington area."
We responded:
"Hello, we appreciate your business! - Sean"
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luis mercado

April 20, 2023

5  out of  5
rating by luis mercado
"Great customer service, lowered policy price as well"
We responded:
"Thank you so much Luis! We work very hard to make sure our customers insurance needs are met. "
Profile photo of Larry Queen

Larry Queen

April 5, 2023

5  out of  5
rating by Larry Queen
"Courtney is the best in the business. Very prompt and responsive. You guys rock."
We responded:
"Thank you so much Larry! We appreciate you as a customer at our local insurance agency. And we’re honored that you trust us to take care of your insurance needs."
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Amber Miller

March 16, 2023

5  out of  5
rating by Amber Miller
"Been using Sean for several years now he and his assistant Courtney are very helpful and always friendly! I have also lucked out with pricing through out the years! Very affordable!"
We responded:
"Thank you so much for your feedback. We’re happy to help however we can! - Sean"
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Rich Gray

January 26, 2023

5  out of  5
rating by Rich Gray
"Love these guys! Great rates and ALWAYS answer the phone when I call. A+ customer service."
We responded:
"Thanks Rich!! Appreciate the awesome review! Happy to have you as a customer! - Sean"
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Lisa PeytonMcNeill

December 27, 2022

5  out of  5
rating by Lisa PeytonMcNeill
"Great service!!!"
We responded:
"Thank you Lisa! And thank you for trusting us as your local insurance agency."
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Brian Toll

December 25, 2022

5  out of  5
rating by Brian Toll
"Been with them for years. Great service!"
We responded:
"Thanks Brian!! We appreciate you as a customer with our agency!"
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James Potts

December 8, 2022

5  out of  5
rating by James Potts
"I am new to state farm and my agent sean and his team were helpful thoughtful and professional they guided through the process of bundling my home and auto 100%"
We responded:
"Hi James, thank you for the kind words. We love helping our customers, it’s why we do what we do."
Profile photo of Sandi Spaz (SandiSpaz)

Sandi Spaz (SandiSpaz)

November 12, 2022

5  out of  5
rating by Sandi Spaz (SandiSpaz)
"had the best interaction with Sean - He explained things well and I was able to get what I needed"
We responded:
"Hi Sandi - thank you so much for the kind review. We’re always happy to help our customers. - Sean"